Malaysia’s Tabung Haji prepares blueprint to improve hajj services

Hajj pilgrims around the world were gathering in Jabal Rahmah (Mount Rahmah) during the Hajj season 1439 Hijr/2018. (Indonesia Window)

Jakarta (Indonesia Window) – The Malaysian Hajj Funding Agency, or Hajj Tubung Agency (TH) is preparing a blueprint for the period 2020 to 2024 to improve the quality of hajj services and operations.

TH Group managing director and CEO Nik Mohd Hasyudeen Yusoff said the blueprint is expected to be ready in the first quarter of next year in line with ongoing development in Makkah and Medina, the Bernama News Agency said as quoted here on Tuesday.


“There are many physical changes that occur in the Holy Land, such as the transformation of old hotels, as well as the construction of new hotels and other accommodations, and this requires the TH to assess the services provided,” he said.

“For example, the hotel that we are currently using is located about 950 meters from the Haram Mosque, and if in the future, the trip between accommodation and mosque takes longer, this will have an impact on pilgrims,” ​​he said, adding that TH would need to consider things like the age of pilgrims and their mobility.

Therefore, TH is currently gathering information and views from various stakeholders.


Nik Mohd Hasyudeen also explained that the blueprint would consider the Saudi Arabia Vision 2030, specifically aspects that involved the development and improvement of various facilities in the Holy Land.

Regarding whether the changes that are taking place in the Holy Land will affect the costs of Hajj operations, he said this is a challenge that will be faced by TH to find the best way to provide quality services for pilgrims.

Reporting by Indonesia Window


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